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Graphic showing a hybrid model with AI agents handling routine tasks and human agents managing complex customer queries.

Sales and Renewals

Live Video Product Demo Support

AI-Enhanced Personalized Demos
Leverage AI-powered algorithms to analyze customer behavior and preferences, offering tailored live video product demonstrations. AI can recommend the right product features and benefits based on customer data, ensuring that each demo resonates with the viewer's needs and boosts conversion rates.

 

Outbound Sales Support

AI-Driven Lead Scoring & Targeting
Utilize AI tools to analyze past customer interactions and identify high-value prospects for outbound sales efforts. Implement predictive analytics to optimize call lists, personalize communication, and schedule calls based on when prospects are most likely to convert. This approach maximizes efficiency and drives better sales results.

Reactivation & Renewals

AI-Powered Retargeting & Retention Models
Implement machine learning models that predict the likelihood of a customer reactivating or renewing based on their past behavior. AI can automatically send personalized reminders, incentives, or special offers at the optimal time, improving renewal rates and customer retention.

Upselling and Cross-Selling

AI-Powered Recommendation Engine
Use AI to analyze customer data, purchase history, and behavior to recommend relevant upsell and cross-sell products at the right moment. AI can provide real-time suggestions during customer interactions, ensuring that each recommendation is personalized and tailored to the customer’s needs, leading to increased sales and customer satisfaction.

Lead Generation

AI-Driven Lead Scoring & Qualification
AI can assist in lead generation by using machine learning models to identify the highest-quality leads from large datasets. It can analyze behavior, demographics, and engagement to automatically score and prioritize leads, ensuring that your sales team spends time on the most promising prospects.

Guided Retry of Payment Failure and E-Commerce Order Checkout

AI-Enabled Payment Retry Optimization
With AI, optimize the process for retrying failed payments by analyzing transaction patterns and identifying the best time or method to reattempt payments. AI can also guide customers through the checkout process by identifying friction points, offering personalized suggestions, and ensuring smoother transactions to reduce cart abandonment.

 

Account Management

AI-Powered Account Insights and Automation
Integrate AI to monitor customer accounts and automatically flag potential issues, opportunities for upselling, or chances for proactive support. AI can provide real-time insights into account health, predict future needs, and trigger personalized outreach or automated processes, leading to more effective and efficient account management.

Contact Us

Address: 1108-Eleventh floor,  Techno It Park, New Link Rd, near Eskay Road, Eksar Village, Eksar, Borivali West, Mumbai, Maharashtra 400091

Tel. +91 99300 04558

© 2020 by Glovista Global Service

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